Terms of service

Last Updated: Jul,11/2024

Welcome to Selenis! These Terms of Service govern your use of our website shopselenis.com and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. General Conditions

       Acceptance of Terms: By using our website, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of our site.

       Changes to Terms: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.

2. Use of Our Site

       Eligibility: You must be at least 18 years old to use our site and make purchases.

       Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

       Prohibited Uses: You may not use our site for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations.

3. Products and Orders

       Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, in the event of any discrepancy, please contact us so we can address and correct it promptly. While we make every effort to ensure the accuracy of the product descriptions, we cannot guarantee that they are error-free.

       Pricing: All prices are subject to change without notice. Prices for products are displayed in Canadian dollars unless otherwise stated.

       Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud prevention department.

       Payment: By providing a payment method, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the order to that payment method.

4. Shipping and Delivery

       Shipping Policy: We will ship products in accordance with our Shipping Policy, which is available on our website.

       Delivery Times: Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside of our control.

5. Returns and Refunds

       Return Policy: Our Return and Refund Policy, which is available on our website, applies to all purchases.

       Non-Returnable Items: Due to the personal and intimate nature of our products, we cannot accept returns or exchanges for opened or used products.

6. Intellectual Property

       Ownership: All content on our site, including text, graphics, logos, images, and software, is the property of Selenis or its content suppliers and is protected by intellectual property laws.

       License: We grant you a limited, non-exclusive, non-transferable license to access and use our site for personal, non-commercial use.

7. Limitation of Liability

       No Warranties: Our site and products are provided "as is" without any warranties of any kind, either express or implied.

       Liability Limitation: To the fullest extent permitted by law, Selenis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use our site or products; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our site; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our site by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the site.

8. Indemnification

You agree to indemnify, defend, and hold harmless Selenis and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that they may incur as a result of or arising from your violation of these Terms or your use of our site.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law principles.

10. Contact Information

If you have any questions about these Terms, please contact us at care@shopselenis.com